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Terms & Conditions

PURCHASES AND PAYMENTS

All purchases made via this Website are subject to these Terms and Conditions.
You must accept and agree to these Terms and Conditions before making any purchase from this Website.

We accept payment using the following major cards: Visa, Visa Debit, MasterCard, Maestro and Solo but we cannot accept multiple credit cards as part payment for a given order.

Our card payment service is provided by Sage Pay (Payment Service Provider) and Coates Marine does not at any time have access to customer card details. Sage Pay is audited annually under the Payment Industry Data Security Standards (PCI DSS) and is fully approved Level 1 payment services provider, which is the highest level of compliance.

All transactions will be processed in British Pounds Sterling at the prevailing exchange rate operated by our clearing merchant bank.

PRICES

All prices contain the standard prevailing rate of VAT (20%) unless otherwise stated.
Many factors such as the size of your order, currency and raw material price variations, manufacturer price changes and competitor prices affect the price of product that we sell.
Prices listed on our web site are not binding, however should the prices differ we will advise you immediately.

RESERVATION OF TITLE

All goods remain the property of Coates Marine Ltd until such time as they have been paid for in full.

PRODUCT SUBSTITUTION

All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

Product details and descriptions are correct at the time of creation of the site. However, due to constant product development and more efficient sourcing of product, Coates Marine Ltd reserve the right to substitute or update products with amended or improved products at any time.
 
SECURITY

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Coates Marine Ltd will not sell, trade or rent your personal information to others.